Client Onboarding Officer
BDSwiss is one of the leading financial institutions specializing in Forex/CFDs trading.
We create a unique work environment that promotes innovation, team spirit, and stability by establishing a corporate culture with the values of performance, integrity, transparency, and diversity at its core. At the heart of all this lies our team, which is creative, possesses strong leadership skills, and is 100% committed to our goals.
We’re on a mission to find the best talent out there and add an experienced Client Onboarding Officer to join our Compliance team at their offices in Dubai, UAE.
Your role at BDSwiss:
- Following the company’s AML/ CFT and KYC policies & procedures for all potential and existing clients
- Ensuring that all necessary documentation and details are collected and updated in the company’s software
- Actively using third-party verification systems or others for the verification of clients according to the company’s procedure
- Assisting customers in completing their account setup and implementation
- Responding to clients inquiries regarding the account opening process
- Handling complaints raised by the clients concerning the account opening process; escalating to the line manager when necessary
- Reporting any high-risk matters and breaches of the AML/CFT policy and Client Identification Procedures to the line manager
- Reporting any Red flags, suspicious behaviors of the clients, or doubts on KYC documents provided by the prospective clients; raising Internal Suspicious Activity or Transaction Reports (SAR or STR) when necessary
- Liaise and coordinate with relevant functions in BD Swiss offices in other jurisdictions on client onboarding/KYC and AML/ CFT matters
- Utilizing feedback to continuously improve the onboarding process
The Ideal Candidate :
- At least 3 years of experience in the financial services industry, with specific expertise in Account Opening, Client On-Boarding, or Client Identification Procedures
- Detail-oriented and focused
- Adaptable with a can-do attitude
- Comfortable working in a fast-paced environment
- Strong sense of professionalism and teamwork
- A willingness to learn
- Excellent knowledge of Microsoft Office tools
- Excellent verbal and written communication skills in English and Arabic is a must. Additional Languages will be considered an advantage
What we offer:
- Competitive remuneration packages
- Discretionary performance-based bonuses
- Paid time off (including vacation and personal sick days)
- Sponsorships for work-related training and professional examinations
- Weekly breakfast and access to our cafeteria with unlimited fresh snacks and beverages
- Development opportunities in a fast-growing environment, continuous training, and support
- Participation in the Company's Group Medical Scheme, Pension Scheme, and Discount Scheme
Does this sound like you? Take the next step by clicking apply.
Your application will be reviewed further, and you will receive an update in due course if you are shortlisted. Due to a high volume of applicants, we are able to contact only shortlisted candidates at this point in time.
Non-Discrimination Statement
BDSwiss is an equal opportunities employer. We ensure that applicants are treated equally and that no applicant or employee receives less favorable treatment during the interview selection process or during their employment with BDSwiss.
- Department
- Compliance
- Locations
- Dubai
- Employment type
- Full-time
Dubai
About BDSwiss
BDSwiss is a leading financial services brand operating under a group of regulated entities whose mission is to deliver superior trading and investing solutions that are accessible to everyone.
Since its inception back in 2012, BDSwiss has been providing bespoke online trading products, competitive pricing, and exceptional execution on more than 1000 underlying instruments including stocks and ETFs at DMA as well as a wide range of CFDs on forex, shares, commodities, and indices.
BDSwiss complies with a strict regulatory framework and operates its services on a global scale under a number of different licenses and registrations.
Client Onboarding Officer
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